What is a pre-order?
Pre-ordering one or more decks of cards in our shop allows you to purchase them before we have them in stock. By pre-ordering, you reserve the product so that you are among the first, you will receive the product as soon as it is in stock.
How can I pre-order a product?
Click on the "Pre-order" button on the product page of the product you would like to pre-order, this will place the item in your shopping cart. There you can - if you want - adjust the amount of pre-ordered items and add other products. Then click on "Checkout", which will lead you to the address entry and payment as usual.
After successful payment processing, you will receive a confirmation email and later a second shipping confirmation email as soon as your order is on its way to you.
Can I combine a pre-order with regular orders?
Of course! If you place a regular order together with a pre-order, the order will be sent as soon as all the items included are available.
If you are in a particular hurry with your regular order, for example because there is an event in which you need the cards, we recommend that you place the pre-order separately.
When will my order be delivered?
On the product page of the product you would like to pre-order, you will find the expected shipping date. This serves as a guide to how long or how long you still have to wait for your pre-order. Please do not understand this information as a guaranteed shipping date, as it is often not possible to say exactly when we can start shipping, especially for pre-orders.
If the expected shipping date deviates more than two working days from the one that is stated on our product page, we will inform you by email. As soon as the cards have reached our warehouse, we start shipping.